Real Savings, Speed, and Results – The AI-Driven ROI of Five9 Webinar
You already know that outdated systems, long wait times, and high agent turnover aren’t sustainable. But what does transformation really look like—and is it worth the investment?
That’s why Five9 commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize by deploying the Five9 CX platform. The result? A composite of Five9 customers achieved ROI of 212% began realizing value in under six months, and reported major improvements in efficiency and retention.
In this session, featured speaker Forrester Consultant Elizabeth Preston will provide a deeper look into the key findings and methodology behind the quantified benefits. Key Takeaways:
The full ROI story: How customers saw $14.5M in value over three years
Why agent experience matter: The cost savings of reducing turnover by 30%
What your peers are doing: A Five9 customer shares how the Intelligent CX Platform changed their CX economics
Watch On-Demand and Get the Study. Real savings. Real speed. Real results
